Client Support

Looking for product solutions or trying to contact the client services team?

Resident Screening

Resident Screening
Phone: (800) 811-3495
Email: [email protected]
Hours of Operation: Mon. – Fri. : 7:30 A.M. to 6:00 P.M. CST

 

MyRental for Independent Rental Property Owners
Phone: (800) 811-3495
Email: [email protected]
Hours of Operation: Mon. – Fri. : 7:30 A.M. to 6:00 P.M. CST

QBE/Renters Coverage

Billing Questions
Phone: (888) 560-2745
Hours of Operation: Mon – Fri: 9 A.M. to 9 P.M. EST

 

Policy Questions
Website: https://selfservice.qbena.com
Email: [email protected]
ResidentKey Customer Phone: (800) 434-2955
Advantage, Blanket, & Select: (866) 940-0022

Claims
Website: https://www.qbe.com/us/policyholders/claims
Email: [email protected] – Include claim number in email subject line
Phone: (844)723-2524
Fax: (866)251-5389 – Include claim number in fax subject line
Hours of Operation:  24 / 7