Client Support

Looking for product solutions or trying to contact the client services team?

Screening Services

Resident Screening

Phone: (800) 811-3495

Email: [email protected]

Hours of Operation:
Monday through Friday
7:30 A.M. to 6:00 P.M.  Central Standard Time

MyRental for Independent Rental Property Owners

Phone: (800) 811-3495

Email: [email protected]

Hours of Operation:
Monday through Friday
7:30 A.M. to 6:00 P.M. Central Standard Time

Useful Links

QBE/Renters Coverage

Billing Questions

Phone: (888) 560-2745

Hours of Operation: 
Monday through Friday
9:00 A.M. to 9:00 P.M. Eastern Standard Time 

Policy Questions

Website: https://selfservice.qbena.com

Email: [email protected]

Advantage, Blanket, & Select: (866) 940-0022

Claims

Website: https://www.qbe.com/us/policyholders/claims

Email: [email protected]
Include claim number in email subject line

Phone: (844) 723-2524

Fax: (866) 251-5389
Include claim number in fax subject line

Hours of Operation:  24 / 7