SafeRent Solutions is a consumer reporting agency that provides information to the rental property industry. Rental housing providers may obtain your consumer report to assist them in making leasing decisions.

SafeRent Solutions discloses information regarding housing court data and criminal public court records about individuals. Public records are obtained from courts and law enforcement agencies in many jurisdictions. We also disclose some collection and alternative credit data.

SafeRent Solutions is also a reseller of information maintained by the three national credit reporting agencies (CRA’s): Equifax®, Experian® and TransUnion®. However, it is important to understand that information from the credit bureaus is not maintained by SafeRent Solutions.

FTC Consumer Education Regarding Avoiding and Reporting Scams, is available in 12 Different Languages: HERE


Primary Consumer Support Functions

SafeRent Solutions assists consumers with answering questions, addressing concerns and investigating any information in their SafeRent Solutions Report which is believed to be inaccurate or incomplete and will forward the results of that investigation to the consumer.

Our Services Include:

  •  Mailing you a free copy of your SafeRent Solutions Consumer Report Copy / Consumer File Disclosure
  • Disputing any inaccurate information in your SafeRent Solutions Report
  •  Answer questions regarding your SafeRent Solutions Report

Free Annual Credit Report

You are entitled to receive a free copy of your consumer credit report from each of the Nationwide Consumer Reporting Agencies every 12 months:

Free Annual Credit Report
PO Box 105281
Atlanta, GA 30348-5281
(877) 322-8228

Resources for Victims of Human Trafficking

If you are a victim of human trafficking, you can submit your human trafficking block request to SafeRent Solutions via mail using the form located below.

    Mail your request to:

Consumer Support
PO Box 3890
Coppell, TX 75019

Your request must include: (i) proof of your identity, (ii) victim determination documentation, (iii) a listing of the items on your report that were adversely affected by human trafficking, and (iv) your preferred method of contact (mailing address or e-mail address).

See the CFPB question and answer page for more information.

Resources for Identity Theft Victims

If you are a victim of identity theft, submit your request to have a freeze placed on the individual record(s) affected by the identity theft within your SafeRent Solutions tenant screening file, if any. To begin the submission, complete the Identity Theft Form . Your request must include: (i) An FTC Identity Theft Report or a copy of a police report or other federal, state or local law enforcement agency., (ii) a list of the items on your report adversely affected by identity theft, (iii) identity verification documents and (iv) your preferred method of contact (mailing or email address).

Please submit your request via one of the following options:

  • Email to [email protected]
  • Mail to:
    Consumer Support
    PO Box 3890
    Coppell, TX 75019
  • Fax to (800) 204-9871

Summary of Identity Theft Rights(Appendix I)

How to Reach Us

Consumer Support Department

(888) 333-2413

[email protected]

or write to us at:


Consumer Support Department
P.O. Box 3890
Coppell, TX 75019 

Consumer Forms


Experian Security Freeze,
P.O. Box 9554, Allen, TX 75013


Download this form for instructions and mailing address


TransUnion LLC,
P.O. Box 2000, Chester, PA 19016