Resident Screening

QBE/Renters Coverage

Billing Questions
Phone: (888) 560-2745
Hours of Operation: Mon – Fri: 9 am to 9pm EST

Policy Questions
Website: https://selfservice.qbena.com
Email: [email protected]
ResidentKey Customer Phone: (800) 434-2955
Advantage, Blanket, & Select: (866) 940-0022

Claims
Website: https://www.qbe.com/us/policyholders/claims
Email: [email protected] – Include claim number in email subject line
Phone: (844)723-2524
Fax: (866)251-5389  – Include claim number in fax subject line
Hours of Operation:  24 hours a day, 7 days a week